Contact information
WE'RE HERE TO HELP.
Whether you're choosing your first Saint Monet collection, have a question about an existing order, or simply need help finding the right hair for your lifestyle, we'd love to hear from you.
Customer Care
Email: therealsaintmonet@gmail.com
Live Chat: Available through our website via Shopify Inbox
Website
saintmonet.us
Social
Instagram: @therealsaintmonet
Customer Care Hours
Monday - Saturday | 9:00 AM-7:00 PM ET
Please allow 1–2 business days for our team to respond. Live chat response times may vary. Messages received on weekends or holidays will be answered the following business day.
For Order Support
To help us assist you faster, please include:
Your full name + order number + email address used to place the order + a brief description of what you need help with.
For damaged or incorrect items, please include clear photographs.
Saint Monet - Luxury Hair. Effortless Beauty. Timeless Confidence.